Refund policy
Revenue Autopilot is a software and payments-orchestration product. This policy explains how we handle subscription charges, duplicate billing, and disputes related to invoices processed through connected customer workspaces.
Workspace subscriptions
Paid workspace fees are billed in advance for access to the software and related operating features. Once access has been provisioned for the billing period, charges are generally non-refundable except where required by law.
Duplicate or incorrect charges
If you believe Revenue Autopilot charged your workspace in error, contact invoices@revenueautopilot.io within 14 days. We will review billing logs and correct verified duplicate or mistaken platform charges.
Invoice-payment disputes
Revenue Autopilot is not the merchant of record for the underlying invoice amount owed to a workspace using the product. Invoice payers should first contact the business named on the invoice for refund or dispute requests about goods or services sold.
Cancellation timing
You can cancel future renewal charges before the next billing date. Cancellation stops future billing but does not automatically create a prorated refund for the current period unless required by law or separately approved in writing.